Soccer Fan Experiences Ineptitude of Time Warner

I quite often get emails from soccer fans around North America asking for help regarding their TV or satellite questions, or sharing their frustrations about dealing with cable and/or satellite providers.I, too, have experienced my fair share of customer service nightmares (most notably with DirecTV). But here’s one letter from a Time Warner customer and his experiences trying to sign up for the MLS Direct Kick package. Thanks to the excellent blog, That’s On Point, for the article.How many of you have had similarly bad experiences with your local cable or satellite company?