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Soccer Fan Experiences Ineptitude of Time Warner

I quite often get emails from soccer fans around North America asking for help regarding their TV or satellite questions, or sharing their frustrations about dealing with cable and/or satellite providers.I, too, have experienced my fair share of customer service nightmares (most notably with DirecTV). But here’s one letter from a Time Warner customer and his experiences trying to sign up for the MLS Direct Kick package. Thanks to the excellent blog, That’s On Point, for the article.How many of you have had similarly bad experiences with your local cable or satellite company?


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About Christopher Harris

Founder and publisher of World Soccer Talk, Christopher Harris is the managing editor of the site. He has been interviewed by The New York Times, The Guardian and several other publications. Plus he has made appearances on NPR, BBC World, CBC, BBC Five Live, talkSPORT and beIN SPORT. Harris, who has lived in Florida since 1984, has supported Swansea City since 1979. He's also an expert on soccer in South Florida, and got engaged during half-time of a MLS game. Harris launched EPL Talk in 2005, which was rebranded as World Soccer Talk in 2013.
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